Actually, it won't take you nearly 4.5 million steps, but creating a valuable, well maintained Configuration Management Database (CMDB) is not something that will happen overnight. It takes effort. And it takes a lot of buy-in up and down the org chart. The good news is you probably already have a solid start, or maybe even a complete CMDB waiting to be maintained. Ultimately, active administration is the key to success when it comes to configuration management.
In part 1 of this blog series, we examined why CMDBs even exist, and how Asset Intelligence can really drive the Business Value of a Configuration Management System. Today, we'll start tackling the specific processes that can benefit from and, in turn, provide value to, a CMDB.
Part 3 of a 5 part series
Our second process that gets great value from a well-maintained CMDB is Problem Management. This post will focus on some of the specific wins we can expect in this much maligned process.
Part 4 of a 5 part series
The final process we want to discuss is Change Management. This is, without a doubt, one of the most important processes we perform in IT. Additionally, it is the most responsible for maintaining a quality Configuration Management System.
Part 5 of a 5 part series
This is our final chapter. This blog will cover some of the challenges we face as we implement a CMDB, how tools can help, and some final thoughts.
Part 1 of a 5 part series
This is a 5 part blog series discussing the value to the business that can be found within a quality, well-maintained Configuration Management Database.